Invoices paid, budgets tracked, claims handled. We take care of the admin so you can get on with using your plan. Based in Scone, supporting participants across the Upper Hunter, New England and the Central Coast.
NDIS Plan Management
PLAN MANAGEMENT LEAD
Nat looks after invoices, claiming and budget tracking, and is your first point of contact.
NAT HEARD
YOUR PLAN MANAGER
FROM OUR SCONE OFFICE
Plan management works best when you can pick up the phone and speak to someone who knows your plan. Our team is based in Scone and we answer our own phone.
Good plan management is mostly invisible. Invoices paid on time, budgets tracked accurately, and you hear from us before a problem becomes a problem. When you do need us, you get plain answers.
A PERSONAL SERVICE
By the fifth business day each month. Easy read, accessible formats, phone summaries and interpreters available on request.
WE SEND MONTHLY STATEMENTS
We contact you when spending in any category hits 80 per cent. We also watch for underspending, so you are not left with unused funding.
WE FLAG IT EARLY
A live balance for every support category, including claims submitted but not yet paid. What you see is what you have.
WE TRACK YOUR BUDGET
Providers send invoices to us. We check them, claim from the NDIA, and pay your provider within legislated timeframes.
WE PAY YOUR INVOICES
What we do
Plan management gives you the widest choice in the scheme. Registered and non-registered providers, as long as the support is on the NDIS Supports List. We check a non-registered provider’s ABN before a first payment, so your funding goes where you intend it to.
If you also use our Behaviour Support or Support Coordination, we tell you in writing, ask for your agreement, and make sure you are given real alternatives. You are never required to use our other services.
YOUR PLAN, YOUR PROVIDERS
Nothing.
Plan management is funded separately in your plan and does not come out of your other supports. We claim our fees from the NDIA. Choosing plan management does not reduce what is available for therapy, supports or equipment, and we never hold your funding. It stays with the NDIA until we claim against a specific invoice.
What it costs you
Already with another plan manager?
YOUR PROVIDERS START SENDING INVOICES TO US
You can change at any time and you do not need a reason. We collect your history from your current plan manager and take over from the transfer date. Your providers keep getting paid throughout.
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WE ASK THE NDIA TO RECORD US AS YOUR PLAN MANAGER
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WE SEND OUR SERVICE AGREEMENT AND PRIVACY CONSENT FORM. TAKE YOUR TIME AND ASK US ANYTHING
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WE CONFIRM YOUR PLAN MANAGEMENT FUNDING AND ANSWER YOUR QUESTIONS, WITHIN TWO BUSINESS DAYS
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GET IN TOUCH BY PHONE, EMAIL OR THE FORM BELOW
How To Work With Us
Fill in your details and we will be in touch within two business days. No cost, no obligation.
Thanks, we have got your details. Someone from our office will be in touch within two business days. If you would rather talk sooner, call (tbc).
READY WHEN YOU ARE
GET STARTED
Complete Intake Form
Mobile number: 02 6545 9445
[email protected]
OFFICE & POSTAL ADDRESS
90 Main Street, Scone NSW 2337