Question 1

What is the NDIS and who can access it?

Accepted Answer

The National Disability Insurance Scheme (NDIS) is an Australian government program that provides funding for people with permanent and significant disability. To access the NDIS, you must be under 65 when you first apply, be an Australian citizen or permanent resident, and have a permanent disability that significantly affects your ability to participate in everyday activities. The scheme is designed to give you choice and control over the supports and services you receive.

Question 2

How do I apply for the NDIS?

Accepted Answer

You can apply for the NDIS online through the NDIS website, by calling 1800 800 110, or with assistance from our team at Influential Growth. You'll need to provide evidence of your disability and documentation showing how it affects your daily activities. This may include reports from medical specialists, allied health professionals, or other relevant documentation. Our team can help guide you through the application process.

Question 3

What is an NDIS plan and how long does it last?

Accepted Answer

An NDIS plan is your individual funding document that outlines your goals, the supports you'll receive, and how much funding you have available. Plans typically last 12-24 months and are reviewed before they expire. Your plan is developed with you during a planning meeting with an NDIA representative, where you'll discuss your goals, current supports, and what assistance you need to live more independently.

Question 4

What are the different NDIS funding categories?

Accepted Answer

NDIS funding is divided into three main categories: Core Supports (for day-to-day personal care, transport, and consumables), Capacity Building (for building skills and independence through therapies and training), and Capital Supports (for higher-cost items like equipment and home modifications). Each category has specific purposes and rules about how funding can be used.

Question 5

What services does Influential Growth provide?

Accepted Answer

Influential Growth provides comprehensive NDIS support services including Positive Behaviour Support (PBS), Support Coordination, Early Childhood Intervention, Behavioural Therapy, Social Skills Programs, and Family-Centred Support. Our practitioners are NDIS-registered and work collaboratively with participants, families, and other service providers to achieve meaningful outcomes.

Question 6

Where do you provide services?

Accepted Answer

We deliver services across the Central Coast, Newcastle, Hunter New England, and Greater Sydney regions of New South Wales. Our team travels to you - we provide services in homes, schools, workplaces, and community settings. This mobile service model ensures accessibility for all participants regardless of their location within our service areas.

Question 7

What is Positive Behaviour Support (PBS)?

Accepted Answer

Positive Behaviour Support is an evidence-based, person-centred approach that focuses on understanding why certain behaviours occur and developing strategies to improve quality of life. Our PBS practitioners conduct functional assessments, develop individualised Behaviour Support Plans, and work with participants and their support networks to implement sustainable strategies that reduce the need for restrictive practices.

Question 8

How does Support Coordination work?

Accepted Answer

Support Coordination helps you understand and implement your NDIS plan effectively. Our Support Coordinators assist with connecting you to NDIS and community services, building your capacity to manage your own supports, resolving points of crisis, and ensuring you get the most value from your funding. We offer both Support Coordination and Specialist Support Coordination for participants with complex needs.

Question 9

How do I make a referral to Influential Growth?

Accepted Answer

You can make a referral by calling us on 0400 229 550, emailing admin@influentialgrowth.com.au, or completing our online referral form on the Contact page. We accept referrals from participants, families, Support Coordinators, and other service providers. Once we receive your referral, we'll contact you within 24-48 hours to discuss your needs and arrange an initial consultation.

Question 10

Do I need an NDIS plan to access your services?

Accepted Answer

While most of our services are NDIS-funded, we can also work with self-funded clients or those seeking assessments for NDIS access requests. If you're not yet an NDIS participant, we can provide guidance on the application process and connect you with services that can assist with your access request.

Question 11

What should I expect at the first appointment?

Accepted Answer

Your first appointment is an opportunity for us to get to know you, understand your goals, and discuss how we can support you. We'll review your NDIS plan, gather background information, and develop a clear understanding of your needs. This appointment usually takes 1-2 hours and can be conducted at your home or another convenient location. We encourage family members or support persons to attend if that would be helpful.

Question 12

How do I choose between plan management options?

Accepted Answer

There are three ways to manage your NDIS funding: NDIA-managed (the NDIA pays providers directly), Plan-managed (a plan manager handles payments and administration), or Self-managed (you manage all aspects yourself). Each option has different levels of flexibility and administrative responsibility. Our team can explain the pros and cons of each option to help you make an informed choice.

Question 13

How much do your services cost?

Accepted Answer

Our services are charged at NDIS price guide rates, which are set by the NDIA. The exact cost depends on the type of service, your location, and whether you're accessing services during standard hours or after hours. We can provide you with a detailed quote based on your specific needs and NDIS plan funding.

Question 14

Can I use my NDIS funding for your services?

Accepted Answer

Yes, our services can be funded through your NDIS plan. Positive Behaviour Support is typically funded under Capacity Building - Daily Activities or Improved Relationships. Support Coordination has its own dedicated funding category. We can work with you to determine which budget categories are appropriate for the supports you need.

Question 15

Do you offer services to self-funded clients?

Accepted Answer

Yes, we can provide services to clients who wish to pay privately or are waiting for their NDIS plan. Private fees are charged at competitive rates and can be discussed during your initial consultation. We can also provide assessments and reports that may support an NDIS access request.

NDIS Positive Behaviour Support & Support Coordination FAQ

Common Topics

NDIS Basics

Our Services

Getting Started

Fees & Funding

Still Have Questions?